Perception Health is a growing, disruptive Healthcare Analytics company, identifying the relationships between providers and their community that change the economics of healthcare and impact lives. We show our customers how to grow their revenue and market share, which physician relationships will strengthen their network integrity, and predict who in their community will be impacted by a disease diagnosis. We are focused on bringing to light insights on provider practice patterns and quality outcomes for richer dialogues between providers, payers, and consumers. The tools of our trade involve A.I., machine learning, visual storytelling and tens of billions of healthcare claims. Our atmosphere is casual, our commitment to be a positive force of change in healthcare is fierce, and our creativity is unmatched. We are most proud of our #GSD company value. It’s the tie that binds us together.
We are looking for a mission driven passionate Clinical Product Manager to be responsible for driving our CARE SaaS and DaaS product suite. The Clinical Product Manager utilizes health domain knowledge and health IT application experience to drive the product roadmap through deeply understanding customers’ strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively. Reporting to the CPO, you will own and connect the dots across the “voice of the market” and the technology team and ensure problems to solve and jobs to be done are well validated before investments in product development begin. You will be a clinical subject matter expert and work to evangelize the customer value and usage of Perception Health’s products and services. You will have a technical and automation slant balanced against user experience in solving problems and positively impacting healthcare through clinical outcome and cost of care insights, comparisons and predictive analytics infused into healthcare workflows.
Lead the CARE product suite roadmap and go to market strategies aligned to company objectives including achievement of revenue and lives impacted positively goals.
Lead and support the company’s product engineering and data science team members by way of clear business needs, data needs, and functional requirements necessary to develop new features that provide customer insights using agile development methodologies.
Engage, on a proactive and regular basis, the broader clinical community, delivery team members, customers, and prospects to refine the problems to be solved and the jobs to be done with an eye on quantified benefits and delivery time/cost/complexity. This includes collaborating and working with the Product Advisory Board (PAB) as required.
Drive the creation of capabilities that further reveal insights on clinical outcomes and economic comparisons across the ecosystem of healthcare to drive discussions and actions for improvement through usage of the CARE product suite.
Develop solutions with mindfulness on adoption and go-to-market activities that ensure successful outcomes with customers lead to product evangelists.
Contribute to the understanding of product competitive landscape, target market identification and refinement, buyers and user persona development and messaging.
Partner with the sales and marketing team to ensure clear articulation of our value proposition.
Represent the company in sales and delivery cycles as needed.
Represent the company as a clinical domain subject matter expert
5+ years of increasing user-facing Product Management responsibilities showing strong experience with end-to-end problem solution discovery and delivery. Successfully scaled and supported a clinical SaaS/cloud solution through growth phases to exceed revenue targets in a B2B healthcare market.
3+ years of clinical experience (doctor, nurse, PA, pharmacist, etc.), and/or 5+ years of practical operational experience in a healthcare organization or healthcare technology organizations (quality, safety, care management, care coordination, analytics, etc.) required.
Medical coding exposure and understanding is ideally aligned to this role.
Familiarity with big data, claims data and exposure to DaaS solutions preferred.
A proven ability to establish and maintain effective, respectful and trusting relationships with clients, consumers and colleagues representing varying needs, personalities and styles.
A solid technical acumen and experience working with development and software engineering teams to bridge market problems with technology solutions is required.
Healthcare acumen and exposure required with the ideal candidate having exposure to population health platforms, provider comparisons, and network evaluations.
Additional education in health informatics desired but not required
Comfortable working with a wide range of stakeholders and functional teams including engineering and product, sales and marketing, delivery and customer engagement.
Excellent written and presentation skills; ability to distill complex problems into simple documentation tailored to the audience.
Experience with JIRA or similar systems for agile software development
Experience with office software skills (e.g., MS Office or Google Suite) required.
Passion for making healthcare better for patients and more insightful for providers working to improve healthcare outcomes. Patience to solve hard problems and work around operational roadblocks.
Alignment and Realignment: Strong alignment to our core values and company culture. Our values include getting stuff done, listening to learn, caring for our work and being innovative and creative in solving big problems
Outstanding Team Building: A person with inspirational qualities and tendencies who creates an atmosphere in which people work together enthusiastically to produce outstanding results. High degree of user empathy and ability to balance advocate for the user while advancing the needs of the business.
An Equity Mindset: The successful candidate will have a proven ability to pursue their objectives passionately with an ownership mentality and a focus on the overall success of the Company and increasing shareholder value.
A Focus on Execution: A self-starter with a bias for action. A non-political team player who can quickly establish themselves as a trusted member of the team and can be trusted to #GSD.
Flexible “Bend don’t Break” in the Face of Ambiguity and Adversity: A hands-on, entrepreneurial spirit, able to seize upon moving windows of opportunity in evolving market segments.
Innovative and strategic thinker with exceptional communications skills. Must be capable of “listening to learn and being a team advocate as well as assertively voicing opinions and ideas in the spirit of challenging and improving the organization and its products and services as measured by revenue growth and/or profitability.
High levels of intellectual curiosity and understanding to break down customer issues and work relentlessly to solve them through software solutions and ecosystems.
Flexible work environment (office based and remote) balanced to meet personal and corporate objectives.
Occasional travel to trade shows or customer locations once COVID restrictions are lifted.
We believe diversity and inclusion elevates the thinking of our organization and improves our understanding of the people we serve.
Note: The job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.
The Location: Our corporate office is in Franklin, TN. We support our team members with a flexible remote / in-office schedule.